Token2049 Voting Promotion Official Rules

Updated 10/6/2026

No purchase necessary. Voting is free. A purchase, transaction, or payment of any kind will not increase your chances of winning. Because voting is free and no purchase is necessary to participate, no alternate method of entry is offered.

Participating in the Token2049 Voting Promotion (the “Promotion”) constitutes your express consent and acceptance of these Official Rules. By participating in the Promotion, you represent and warrant that you meet the eligibility requirements stated in these Official Rules. Failure to meet all eligibility requirements will result in disqualification.

A copy of these Official Rules will be available for the duration of the Promotion at: Token 2049 Voting Rules. Void where prohibited or restricted by law.

1. Promotion Period

The Promotion begins when the pre-competition voting round opens in the Coinbase app and ends when the final voting round closes (the “Promotion Period”). The pre-competition voting round is expected to open approximately twenty-four (24) hours before the Token 2049 competition. The exact Promotion Period dates, times, time zone, and voting windows will be displayed in the Coinbase app and may vary.

The Sponsor’s computer systems, or those of its designee, are the official timekeeping device for the Promotion.

2. Eligibility

The Promotion is open only to eligible Coinbase app users who are at least eighteen (18) years old and the age of majority in their jurisdiction of residence, and who are legal residents of a jurisdiction where the Promotion is made available and permitted by law (an eligible “Entrant”). Attendees and virtual viewers may participate if they satisfy all eligibility requirements.

Participation is limited solely to legal residents of the United States, excluding New York and Florida; Australia, excluding South Australia and the Australian Capital Territory, but only professional or wholesale users; Singapore, India, Japan, New Zealand, and South Korea, but only users who are onboarded to Coinbase International Exchange; and the European Economic Area (the “EEA”), but only users who are onboarded to Coinbase International Exchange. For clarity, an EEA resident is eligible only if that user has completed the Sponsor’s onboarding process for Coinbase International Exchange. EEA residents who have not completed that onboarding are not eligible.

For purposes of this Section, “Coinbase International Exchange-onboarded” means that the user has completed the applicable onboarding requirements for Coinbase International Exchange designated by the Sponsor. Geographic availability and any jurisdiction-specific restrictions will be enforced through the Coinbase app and may be further described in the final published version of these Official Rules.

Coinbase Bermuda Ltd. (the “Sponsor”), its parent companies, affiliates, subsidiaries, promotion agencies, and each of their respective directors, officers, employees, and assigns (collectively, the “Released Parties”), and the immediate family members and/or household members of each, are not eligible to participate. For purposes of the release in Section 9, “Prize Providers” includes any event organizers, venues, ticketing platforms, travel providers, experience providers, apparel or merchandise suppliers, fulfillment providers, and their respective affiliates, officers, directors, employees, agents, and representatives involved in furnishing or administering a prize

3. How to Enter

To enter, an eligible Entrant must vote for a trader in the Coinbase app during an available voting round during the Promotion Period. Voting is free, and no purchase, transaction, or payment is necessary.

The Promotion is expected to include three (3) voting rounds:

  • Pre-competition: Until the competition begins. This round is expected to open approximately twenty-four (24) hours before the competition.

  • Round 2: Approximately fifteen (15) minutes after the competition begins, open for approximately five (5) minutes.

  • Round 3: Approximately thirty-five (35) minutes after the competition begins, open for approximately five (5) minutes.

An Entrant may vote for one (1) trader per round, for up to three (3) votes total and up to three (3) different traders overall. Once submitted, votes cannot be changed. Unused votes expire when the applicable round closes.

Attendees and virtual viewers may receive allocated votes at the applicable voting rounds, subject to eligibility, geographic availability, and any limits displayed in the Coinbase app.

4. For All Entry Methods

There is a limit of one (1) vote for one (1) trader per Entrant per voting round, subject to any additional limits displayed in the Coinbase app. Any attempt by an Entrant to obtain more than the permitted number of votes by using multiple accounts, identities, email addresses, or any other method may void that Entrant’s votes and may result in disqualification.

The use of any automated system, bot, script, or other method to participate is prohibited and will result in disqualification. In the event of a dispute over the identity of an Entrant, the vote will be deemed submitted by the authorized account holder of the Coinbase account used to participate.

5. Random Drawing

After the competition, only votes cast for the winning trader will qualify for the applicable raffle drawing. Each qualifying vote will count as one separate entry in the random drawing. Votes cast for a trader who does not win will not qualify and will not be included in the drawing. For example, if an Entrant casts all three permitted votes for a trader who does not win, none of those three votes will be counted in the drawing. If an Entrant casts votes for both the winning trader and one or more non-winning traders, only the votes cast for the winning trader will count as drawing entries. If multiple traders tie for the highest total P&L, votes cast for any tied trader will qualify.

Potential winners will be selected at random on or about after the completion of the Token2049 event from the pool of qualifying vote entries. The Sponsor will select the number of potential winners and allocate prizes according to the number and prize allocations listed in Section 7. The drawing will be conducted by the Sponsor or its designee. The odds of winning a prize depend on the number of qualifying vote entries received.

The Sponsor’s decisions regarding the Promotion, including eligibility, entries, and winner selection, are final and binding, subject to applicable law.

6. Potential Winner Notification

Potential winners will be contacted within three to five days of the applicable drawing by email, in-app notification, or other contact method associated with the Entrant’s Coinbase account, with instructions on how to claim a prize.

Potential winners may be required to complete and return an affidavit of eligibility, release of liability, tax form, identity-verification materials, or any other document reasonably requested by the Sponsor within the deadline specified in the notification.

If a potential winner cannot be contacted, fails to respond within the required period, refuses the prize, fails or refuses to timely return completed documents, is determined to be ineligible, or if a prize or prize notification is returned as undeliverable, that potential winner may be disqualified without further notice and an alternate winner may be selected from the remaining eligible entries, where permitted by law.

An Entrant is not a winner unless and until the Entrant’s eligibility and compliance with all requirements to claim a prize have been verified and the Entrant has been notified that verification is complete.

USDC Prize Claim Requirements

To claim a prize consisting of USDC, each Potential Winner must have an active Coinbase account that has been verified by the Sponsor at the time the prize is awarded, as specified in these Official Rules. A Potential Winner who does not have a Coinbase account, or who does not create and verify a Coinbase account within the time specified in the notification, will be ineligible to receive the USDC prize and may be disqualified. Creating or verifying an account may require the collection and processing of personal information for identity-verification and compliance purposes, including the Potential Winner’s name, date of birth, address, telephone number, country of residence, a valid and current government-issued identification document such as a driver’s license, passport, or state identification card, and completion of identity-verification questions or other verification procedures. Potential Winners must agree to the Coinbase User Agreement and acknowledge the Coinbase Global Privacy Policy, as applicable to the account and jurisdiction. If a Potential Winner fails to provide the required information, complete verification, maintain an eligible account in good standing, or satisfy applicable account, KYC, AML, sanctions, or jurisdictional requirements within the applicable deadline, the Potential Winner may be disqualified and an alternate winner may be selected where permitted by law.

7. Prizes and Prize Restrictions

Jurisdictional Prize Availability

The Promotion may not offer every listed prize in every jurisdiction. Any prize consisting of digital currency, including USDC, will be awarded only where the Sponsor determines that the award is permitted by applicable law and supported by the applicable Coinbase account, product, and service availability. A Potential Winner’s eligibility to receive a particular prize may depend on the winner’s country of residence, account type, onboarding status, KYC/AML and sanctions screening, asset availability, and other legal or compliance requirements. A winner residing in a jurisdiction where USDC cannot lawfully or operationally be awarded will not receive a USDC prize and may instead receive a non-digital-asset prize of equal or greater approximate retail value, where permitted by law, or an alternate winner may be selected.

There are eleven (11) prizes offered in the Promotion, with an aggregate approximate retail value of $59,400 USD, as follows. The prizes will be awarded in the order listed below, from Prize 1 through Prize 11.

Voting Prize Allocation

All prize values are stated in U.S. dollars. Prize details not specifically stated in these Official Rules will be determined by the Sponsor in its sole discretion. Prize descriptions, event dates, seating, apparel selection, delivery method, and availability are subject to the applicable prize provider’s terms.

Prizes are non-transferable and may not be sold, resold, auctioned, bartered, assigned, or used for commercial, promotional, advertising, or other unauthorized purposes. A winner may not transfer or resell any ticket, travel package, experience package, reservation, apparel prize, or other prize component, and any attempted transfer or resale may result in forfeiture and selection of an alternate winner, where permitted by law. No substitution will be made except as provided herein and at the Sponsor’s sole discretion. The Sponsor reserves the right, where lawful, to substitute a prize for one (1) of equal or greater value if the designated prize becomes unavailable for any reason. Prizes consist only of the items specifically listed as part of the applicable prize. In no event will more than the stated number of prizes be awarded. Prize details not specifically stated in these Official Rules will be determined in the Sponsor’s sole discretion. The Sponsor is not responsible for, and will not replace, any lost, damaged, or stolen prize or prize component, or any prize that is undeliverable. Winners acknowledge that the Sponsor is subject to U.S. economic restrictions and trade sanctions, and the Sponsor reserves the right to deny distribution of any prize when required by applicable law. Entrants waive the right to assert, as a cost of winning a prize, any costs associated with claiming or seeking to claim a prize or using a prize.

The Sponsor is not responsible for travel, lodging, taxes, fees, or other costs not expressly included in the prize description. For any travel or experience prize, the Sponsor will use reasonable efforts to assist the winner with travel coordination and provide available information regarding passport, visa, and other entry requirements; however, the winner and any guest are solely responsible for obtaining all required passports, visas, travel documents, permissions, insurance, and other documentation, and for complying with all applicable immigration, border, health, and travel requirements. The Sponsor does not guarantee that any passport, visa, admission, or other travel authorization will be issued or that the winner or guest will be permitted to travel or enter any destination or venue. Event and experience prizes are subject to the applicable event or provider terms and may be subject to age, safety, scheduling, travel, health, dress, identification, waiver, and other restrictions. The winner and guest may be required to execute releases, waivers, or other documents required by the event, venue, travel provider, or experience provider.

USDC prizes will be delivered as specified by the Sponsor to a verified Coinbase account capable of receiving the prize and in good standing, subject to the USDC Prize Claim Requirements above and applicable account, eligibility, KYC, AML, sanctions, jurisdictional, and asset-availability requirements. The Sponsor may require additional information or verification before distributing a USDC prize and may deny or delay distribution where required by applicable law, sanctions, account restrictions, or other legal or compliance requirements. USDC prizes are not redeemable for cash through the Promotion, and the Sponsor does not guarantee the availability, transferability, redemption, or market value of USDC in any jurisdiction. Winners are responsible for securing their accounts and for any network, transaction, conversion, withdrawal, or other fees associated with receiving or using USDC, except as expressly stated by the Sponsor. The Sponsor is not responsible for any loss resulting from unauthorized access to a winner’s account, fluctuations in the value of USDC, or the winner’s subsequent use, transfer, conversion, or disposition of USDC. If a winner cannot legally or operationally receive USDC, the Sponsor may, where permitted by law, substitute a prize of equal or greater value or select an alternate winner.

DISCLOSURE: THE VALUE OF DIGITAL CURRENCY, OTHER THAN STABLECOINS, IS SUBJECT TO CHANGE, AND THERE CAN BE A SUBSTANTIAL RISK THAT IT COULD LOSE VALUE (POSSIBLY ALL VALUE) AS A RESULT OF BUYING, SELLING, OR HOLDING THE PRIZE.

8. Taxes

Winners are solely responsible for any and all applicable federal, state, local, and other taxes, fees, and expenses related to a prize. Each winner will be subject to an onboarding and verification process and must provide any requested tax-reporting information before a prize is awarded, including, as applicable, the winner’s name, date of birth, address, telephone number, Social Security number or taxpayer identification number, and any required tax form, such as Form W-9 for a U.S. person or another applicable form for a non-U.S. person. The value of any prize awarded to a winner will be reported for tax purposes as required by law. For U.S. residents, any person receiving at least two thousand dollars ($2,000.00) from the Sponsor may receive an IRS Form 1099 at the end of the calendar year, and a copy of that form may be filed with the IRS, as required by law. Each winner must notify the Sponsor if any information provided for tax reporting changes.

9. Release

To the extent permitted by law, Entrants and winners agree to release, discharge, and hold harmless the Released Parties and the Prize Providers from and against any claim, cause of action, or liability arising out of or in connection with participation in the Promotion or acceptance, receipt, possession, use, or misuse of any prize, including any ticket, travel package, event, venue, experience, apparel or merchandise prize, or USDC prize, and including claims relating to personal injury, death, property damage or loss, publicity rights, defamation, or invasion of privacy.

Acceptance of a prize constitutes permission for the Sponsor and its agencies to use the winner’s name, likeness, photograph, and/or hometown and state or country for advertising and trade purposes without further compensation, unless prohibited by law. For any prize involving a guest, the winner is responsible for ensuring that the guest satisfies all applicable eligibility, identification, travel, venue, provider, and release requirements. A guest may be required to execute a release, waiver, or other document as a condition of participating in or using the prize.

10. General

ANY ATTEMPT BY AN INDIVIDUAL TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW. Sponsor will not be responsible for lost, late, damaged, misdirected or mutilated mail, misdirected email, or for any technical problems, faulty, lost, garbled, incomplete, incorrect or mistranscribed data transmissions, incorrect announcements of any kind, malfunctions, technical hardware or software failures of any kind including any injury or damage to any person’s computer/mobile device related to or resulting from participating in or experiencing any materials in connection with this Promotion. Sponsor is not responsible for malfunctions or breakdown of any network systems, unavailable service connections, lost, incomplete, faulty network connectivity of any kind, failures of any service providers, or any combination thereof, which may limit a person’s ability to participate in this Promotion. Subject to the directions of a regulatory authority, Sponsor reserves the right to suspend, cancel or modify the Promotion if it cannot be executed as planned for any reason including, but not limited to, if fraud, human error, technical failures, or any other factor impairs the integrity or proper functioning of the Promotion; or if a virus, bug or other technical problem corrupts the administration, security, or proper play of the Promotion as determined by Sponsor in its sole discretion. If the Promotion is so canceled or modified, subject to the directions of a regulatory authority, Sponsor may award prizes from among all eligible Entrants prior to such action and Sponsor shall have no further obligation to any Entrant in connection with this Promotion. Sponsor reserves the right to prohibit the participation of an individual if fraud or tampering is suspected. In the event there is a discrepancy or inconsistency between disclosures or other statements contained in promotional materials and the terms and conditions of the Official Rules, the Official Rules shall prevail, govern, and control. Sponsor will not be responsible for any typographical or other error in the printing of the offer, administration of the Promotion or in the announcement of the prizes.

11. Disputes, Class Action Waiver and Agreement to Arbitrate

Subject to the terms of this Arbitration Agreement (this Section 11 and Appendix 1, below), Entrant and Coinbase agree that any dispute, claim, or disagreement arising out of or relating in any way to this Promotion, including any dispute, claim, or cause of action relating to any prizes awarded in this Promotion, and including any dispute, claim, or cause of action arising out of or related to the interpretation or application of this arbitration provision, including the enforceability, revocability, scope, or validity of this arbitration provision (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (i) Entrant or Coinbase may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (ii) Entrant or Coinbase may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” includes disputes that arose or involve facts that occurred before or after this Promotion. The full terms of this Arbitration Agreement are set forth in Appendix 1. Those terms include, among other things, a class action and jury trial waiver. Please read those terms carefully.

FOR GERMANY RESIDENTS: If you have an issue with Coinbase, we encourage you to contact our support team in the first instance to attempt to resolve it, as doing so is the most efficient way of resolving your issue. In the event of a complaint which has not been resolved with your contact with Coinbase Support, please use our complaint form to set out the cause of your complaint, how you would like us to resolve the complaint and any other information you believe to be relevant.  The complaint form can be found on the Coinbase Support pages, help.coinbase.com or can be requested from Coinbase Customer Support.  Coinbase will acknowledge receipt of your complaint form after you submit it.  A customer complaints officer (an “Officer”) will consider your complaint.  The Officer will consider your complaint without prejudice based on the information you have provided, and any information provided by Coinbase.  Within fifteen (15) business days of our receipt of your complaint the Officer will address all points raised in your complaint by sending you an email (“Resolution Notice”) in which the Officer will: (i) offer to resolve your complaint in the way you requested; (ii) make a determination rejecting your complaint and set out the reasons for the rejection; or (iii) offer to resolve your complaint with an alternative solution.  In certain circumstances, if the Officer is unable to respond to your complaint within 15 business days, the Officer will (unless prohibited by applicable law) send you a holding reply indicating the reasons for the delay in answering your complaint and specifying the deadline by which the Officer will respond to your complaint (which will be no later than thirty-five (35) business days from our receipt of the complaint).  Any offer of resolution made to you will only become binding on Coinbase if accepted by you.  An offer of resolution will not constitute any admission by Coinbase of any wrongdoing or liability regarding the subject matter of the complaint. You may escalate your complaint via the following dispute processes: In the event of possible disputes according to S 14 Sec. 1 No. 1-5 German Injunctions Act (Unterlassungsklagengesetz – “UKlaG”), including such arising out of the application of the provisions of the German Civil Code (Burgerliches Gesetzbuch “BGB”) regarding distance contracts for financial services, you may submit a complaint at any time to the conciliation body of the Deutsche Bundesbank (Schlichtungsstelle der Deutschen Bundesbank), Postfach 11 12 36, 60047 Frankfurt am Main. In the event of possible disputes according to S 14 Sec.1 No. 6-7 German Injunction Act (Unterlassungsklagengesetz, UKlaG), including such concerning other regulations in connection with contracts relating to banking businesses pursuant to section 1 para. 1a sentence 2 of the German Banking Act or financial services pursuant to section 1 para. 1a sentence 2 of the German Banking Act, you may submit a complaint at any time to the conciliation body of Federal Financial Supervisory Authority (Schlichtungsstelle der Bundesanstalt fur Finanzdienstleistungsaufsicht) Graurheindorfer Str.108, 53117 Bonn, fax 0228 41 08 15 50, e-mail:  postelle@bafin.de or by means of a form at www.bafin.de. The European Commission provides a platform for online dispute resolution, which can be found at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.  This platform can be used for the extrajudicial dispute arising from an online contract with Coinbase. In addition, for any complaints or disputes arising out of or in connection with this Agreement, you submit to the non-exclusive jurisdiction of the courts of Berlin, Germany.  This jurisdiction shall be exclusive if you are a businessperson in the meaning of the German Commercial Code (Handelsgesetzbuch, HGB),  a legal person under public law or a public law special asset or if you do not have any registered offices or usual place of residence (permanent address) in the Federal Republic of Germany.  Coinbase does not participate in dispute resolution proceedings before a consumer conciliation body. FOR AUSTRALIAN RESIDENTS: Complaints and Disputes: For any feedback, questions, or complaints, contact Coinbase via the ‘Customer Supportʼ webpage at https://help.coinbase.com/. Complaints: For any complaints, Entrant agrees to first contact the Customer Support team as set out above to attempt to resolve such complaint. If Coinbase cannot resolve the dispute through its support team, the parties agree to use the complaints process set out in this Section. Entrant agrees to use this process before commencing any action as set out below. If Entrant does not follow the procedures set out in this Section before pursuing an action, Coinbase shall have the right to ask the relevant court/authority to dismiss Entrantʼs action/application unless and until Entrant completes the following steps. In the event of a complaint which has not been resolved through contact with Coinbaseʼs Customer Support, Entrant should use the complaint form to set out the cause of the complaint, how you would like Coinbase to resolve the complaint, and any other information Entrant believes to be relevant. The complaint form can be found on the Coinbase support pages, https://help.coinbase.com/ or can be requested from Coinbase Customer Support. Coinbase will acknowledge receipt of the complaint form after it is submitted. The complaints process set out in this Section is completed when Coinbase responds to the complaint or forty-five (45) business days after the date on which the complaint is received, whichever occurs first. Any offer of resolution made to Entrant will only become binding on Coinbase if accepted by Entrant. An offer of resolution will not constitute any admission by Coinbase of any wrongdoing or liability regarding the subject matter of the complaint. If Coinbase has not been able to resolve a complaint via the complaint process set out in this Section, Entrant may escalate the complaint via the dispute processes set out below, as applicable. Disputes: Entrant agrees that none of the dispute processes set out below shall be commenced, in whole or in part, until the complaint process set out in this Section has been completed, although nothing herein shall be construed as preventing either party from seeking conservatory or similar interim relief in any court of competent jurisdiction. Entrant and Coinbase agree that any dispute, claim, or disagreement arising out of or relating in any way to this Promotion, including any dispute, claim, or cause of action relating to any Prizes awarded in this Promotion, and including any dispute, claim, or cause of action arising out of or related to the interpretation or application of this disputes provision or these Official Rules, including the enforceability, revocability, scope, or validity of this disputes provision, that cannot be resolved via the complaint process set out above, may be adjudicated by a court of competent jurisdiction located in the Australian State or Territory in which the Entrant resides.

12. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE FOR ANY AMOUNT GREATER THAN (I) THE HIGHEST VALUE OF ANY PRIZE OFFERED IN THIS PROMOTION; OR (II) ANY LOST PROFITS, OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE PROMOTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF SPONSOR OR ADMINISTRATOR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE, EXCEPT TO THE EXTENT A FINAL JUDICIAL DETERMINATION IS MADE THAT SUCH DAMAGES WERE THE RESULT OF SPONSOR OR ADMINISTRATOR’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT, OR INTENTIONAL VIOLATION OF LAW.

FOR AUSTRALIAN RESIDENTS: Despite the foregoing, nothing in these Official Rules limits, excludes, or modifies (or purports to limit, exclude or modify) any statutory consumer guarantees or any implied condition or warranty, the exclusion of which these Official Rules would contravene any statute or cause any part of these Official Rules to be void. Subject to the limitations in the preceding sentence, the Sponsor excludes from these Official Rules all conditions, warranties, and terms implied by statute, general law or custom.

13. Entrant's Personal Information:

Information collected from Entrants is subject to Coinbase’s https://www.coinbase.com/legal/privacy. Sponsor assures that your information will be kept confidential in accordance with applicable data protection laws and regulations. Data will be stored in the United States and may be shared with a third-party fulfillment company only to administer this Promotion, verify winners, and fulfill prizes unless you have given your prior express consent to receive additional information from Sponsor or a third party.

14. Winner List

A winners list will be available upon request after the Promotion. To request a winners list, contact Coinbase within forty-five (45) days after the end of the Promotion.

SPONSOR: Coinbase Inc., 248 3rd St #434, Oakland, CA 94607. For Australia, the sponsor is the Sponsorʼs subsidiary, Coinbase Australia Pty Ltd (ABN 89 654 922 442), ℅ TMF Corporate Services (Aust) Pty Limited, Suite 1, Level 11, 66 Goulburn Street, Sydney NSW 2000, Australia.

Appendix 1 - Dispute and Arbitration Terms

1.1. Applicability of Arbitration Agreement. This Appendix 1 contains the full terms of the Arbitration Agreement. This Arbitration Agreement applies to Disputes defined in Section 11, above. Subject to the terms of this Arbitration Agreement, you and Coinbase agree that any dispute, claim, disagreements arising out of or relating in any way to your participation in the Promotion, including claims and disputes that arose between us before the effective date of these Official Rules (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (1) you and Coinbase may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or Coinbase may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Official Rules as well as claims that may arise after the termination of the Official Rules.

1.2. Waiver of Jury Trial.  YOU AND COINBASE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Coinbase are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

1.3. Waiver of Class and Other Non-Individualized Relief. YOU AND COINBASE AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 1.8, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 1.8 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Coinbase agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Coinbase from participating in a class-wide settlement of claims.

1.4. Rules and Forum.  These Official Rules evidence transactions involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If you have a complaint with Coinbase, you agree to first contact Coinbase through our support team to attempt to resolve any such Dispute amicably. If we cannot resolve the Dispute through Coinbase Support, you agree to use the Formal Complaint Process set forth below before filing any arbitration claim or small claims action. You must complete the Formal Complaint Process before filing any arbitration or small claims action. If you do not complete it, then you agree that your claim or action must be dismissed from arbitration or small claims court.

In the event that the dispute is not resolved through your contact with Coinbase Support, you agree to use our Formal Complaint Process complaint form to describe your dispute, how you would like us to resolve the complaint, and any other relevant information. The complaint form can be found here, or can be requested from Coinbase Customer Support. If you prefer to send a written complaint via mail, please include as much information as possible in describing your complaint and how you would like us to resolve the complaint, including your support case number and any other relevant information to Coinbase Inc., 82 Nassau St #61234, New York, NY 10038. We will acknowledge receipt of your complaint form after you submit it. A Coinbase customer relations agent will review and evaluate your complaint based on the information you have provided and information in the possession of Coinbase. The Formal Complaint Process is completed when Coinbase responds to your complaint or forty-five (45) business days after the date we receive your complaint, whichever occurs first.

If the Formal Complaint Process described above does not resolve satisfactorily within forty-five (45) business days after receipt of your complaint form, you and Coinbase agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this section of this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/sites/default/files/Consumer%20Rules.pdf.

A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). If you initiate the arbitration, you must provide Coinbase a copy of your Request by email at arbitration@coinbase.com or through Coinbase’s registered agent for service of process. The Request must include: (1) the name, telephone number, mailing address, email address of the party seeking arbitration, and the email addresses associated with the applicable Coinbase Account(s); (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought, including an accurate, good faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Formal Complaint Process as described above (if you are the party making the Request); and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.

If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.

Unless you and Coinbase otherwise agree, or the Batch Arbitration process discussed in subsection 1.8 is triggered, the arbitration will be conducted in the county where you reside. Disputes involving claims, counterclaims, or requests for relief under $25,000, not inclusive of attorneys’ fees and interest, will be conducted solely on the basis of documents you and Coinbase submit to the arbitrator. If your claim exceeds $25,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules.

You and Coinbase agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.

1.5. Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) business days of delivery of the Request, then the AAA will appoint the arbitrator in accordance with the AAA Rules, provided that if the Batch Arbitration process under subsection 1.8 is triggered, the AAA will appoint the arbitrator for each batch.

1.6. Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the Section entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the Section entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such Section entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled “Batch Arbitration,” all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled “Batch Arbitration.” The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. This means that, among other things, you and we agree that an arbitral award shall have no preclusive effect in any other proceeding involving other parties. Judgment on the arbitration award may be entered in any court having jurisdiction. In any award of damages, the arbitrator shall abide by the “Limitation of Liability” section of these Official Rules.

1.7. Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Coinbase need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Formal Complaint Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs.

1.8. Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Coinbase agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Coinbase by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).

All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Coinbase.

You and Coinbase agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.

This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.