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New Coinbase Support Center

Mar 3, 2015 • Lesedauer: 1 Minuten

As part of our effort to provide world class support, we’re happy to present the re-designed Coinbase Support Center.

Although we strive to make Coinbase easy to use, we understand that sometimes things do not work as expected or may be confusing. The Coinbase Support Center is a great place to help resolve those issues. You can:

Report a bug
Ask a question
Send us feedback
Message us on Live Chat
Create a Coinbase Community post
Peruse our robust knowledge base

We’d love to get your feedback on how you prefer to get in touch with us as Bitcoin continues to grow. Please drop by our Community and voice your opinion — we’re listening!

Aktuelle Artikel

Part 2/3 Owning Intelligence Series: How Coinbase Built, Evaluated, and Post-Trained a Fraud Agent

Yao Ma, Xuwei Tan

Oct 7, 2026

TL;DR: Newer LLMs are not necessarily better at domain-specific tasks. On our fraud benchmark, newer Opus, Sonnet, and GPT versions all had lower recall, F1, and dollar-weighted recall—even when precision improved. The lesson: choose models using high-quality, domain-specific benchmarks, with reproducible evaluation and ideally deterministic scoring against verified outcomes. These findings also motivated our next step: post-training open-weight models for greater control over quality, cost, and deployment.

Engineering

Migrating 300+ namespaces from self-hosted Temporal to Temporal Cloud

Ian Yap

Oct 1, 2026

TL;DR: We moved more than 300 Temporal namespaces, across more than 300 services, from a cluster we ran ourselves onto Temporal Cloud. You cannot finish the move by repointing services at Temporal Cloud while workflows are still running on the old one. Where teams could pause new work, we waited for in-flight runs to finish and then switched; for trading, payments, and long-running work, we ran the old cluster and Temporal Cloud, and moved new workflows over in steps, with rollback as a config change. Private connectivity, per-namespace service allowlists, and encrypted payloads were in place before the first production namespace moved.

Engineering

It's Time for Brazil to Lead the Change to the Future of Finance

Fabio Plein

Sep 30, 2026

TLDR: In October, Brazilians head to the polls. Tens of millions of votes will be cast by crypto holders. Cryptocurrencies are already part of people’s lives, with nearly 29 million Brazilians having or having previously owned digital assets and 65.8% of investors consider it important to vote for lawmakers committed to protecting the rights of digital asset users.

International

Rechtliche Hinweise: Das Trading mit Derivaten über die Coinbase Advanced-Plattform wird dazu berechtigten Kunden im EWR von Coinbase Financial Services Europe Ltd. angeboten (CySEC-Lizenz 374/19). Um auf Derivate zugreifen zu können, müssen Kunden unsere Standardprüfungen bestehen, damit ihre Berechtigung und Eignung für dieses Produkt nachgewiesen werden kann.

New Coinbase Support Center

Aktuelle Artikel

Coinbase and Samsung Bring USDC to Samsung Wallet

Coinbase baut die ultimative Trading-Plattform

Part 2/3 Owning Intelligence Series: How Coinbase Built, Evaluated, and Post-Trained a Fraud Agent

Part 1/3 Owning Intelligence Series: How Coinbase Built, Evaluated, and Post-Trained a Fraud Agent

Migrating 300+ namespaces from self-hosted Temporal to Temporal Cloud

It's Time for Brazil to Lead the Change to the Future of Finance