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SECURITY

The most trusted crypto exchange

108+ million users trust us, and so can you.

Coinbase Security

The proof is in our platform.

Here’s why you can trust us:

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We’re a public company, built in the USA

In April 2021, Coinbase became the largest public crypto company. That means we operate with more financial transparency: we publish financial statements quarterly and we’re audited annually by an independent third-party as required by law.

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We hold our customers’ assets 1:1

Your crypto is your crypto. It’s that simple. Coinbase doesn't lend or take any action with your assets without your permission. Also, we offer the most secure and multifaceted risk management programs designed to protect our customers' assets.

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We respect your rights over your personal information

We only collect the necessary personal data in order to provide you with the best protection and services we can – and are transparent in how we use it and why we share it.

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We use state-of-the-art encryption and security

The technology that powers our platform was developed with industry-leading security and encryption at its core. Our security team is constantly working to make sure you and your assets are protected from emerging threats.

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We offer the finest tools to protect your account

From auto-enrolled 2 factor-authentication (with security key support), password protection, to multi-approval withdrawals in Coinbase Vault, we provide powerful security features to all our users.

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Get the help you need, when you need it

You can always contact our support team by phone or messaging to speak with our virtual assistant, or depending on the hours, with a real live support agent. You can also check out our Help Center for quick solutions to common problems.

How do we protect your account?

Here are some of the examples of the best protections available to all our users:

2-Step Verification on All Accounts

2-Step Verification adds an additional layer of protection to your account, and all our users get automatically enrolled when they sign up. 

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Password Management

Your passwords stored in Coinbase's database are irreversibly hashed using the bcrypt algorithm with a strong work factor so that nobody can read them or decrypt them, including us. Coinbase never stores your password in plain text.

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Enhanced Account Protections

We monitor third-party data breaches and darknet markets for threat indicators, and automatically secure your login credentials if it looks like your account may be at risk.

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Lock My Account

If you see any suspicious activity, you can use our intuitive process to automatically lock your account and instantly stop any further activity or transactions from occurring.

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Coinbase Vault

The Coinbase Vault can receive cryptocurrency like a normal wallet, but can also prevent stored crypto from being immediately withdrawn by adding optional security steps.

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Proactive Security Notifications

For all main security changes in your account settings, we will communicate with you and even give you the option of locking your account.

Behind the Scenes

Our machine learning models evaluate your crypto transactions, and we'll give you the option to cancel a transaction before it's submitted to the blockchain if things don't look right.

Security Prompt

Security Prompt is a simpler, faster and safer proprietary two-factor authentication method that helps improve the account security of our customers, without compromising their convenience.

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10 Years

When it comes to security, we’re old pros.

For the past decade we’ve been leading the way into the crypto economy, and since day one our top priority has been earning your trust. We do everything we can to make sure our 103+ million users are safe and secure, so that you can focus on building your portfolio.

We’re here to help.

Check out these resources to learn more:

Customer Support

24/7 live support

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Help Center

Quick solutions to common questions

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Coinbase Learn

Guides, tips, market updates and more

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We work with the community to keep improving

We understand the importance of security research in keeping our community secure. That’s why we pay rewards for the responsible disclosure of security vulnerabilities through our Bug Bounty program.

We work with the community to keep improving
We’re different than other crypto exchanges

We’re different than other crypto exchanges

Coinbase is the largest publicly traded crypto company in the world. We’re proud to lead the way in providing extra transparency, comprehensive risk management practices & leading security protections to all of our 103+ million users.

Security Resources

Curious to learn more? Check out these resources to learn how we keep you safe and how you can better protect yourself.