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LEGAL

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Retail User Agreement

Terms and Conditions

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Service Specific Terms

Coinbase Card

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USDC Rewards

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Staking Services

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Advanced Trading

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Coinbase One

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Coinbase Pro

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Coinbase Verifications

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Additional Terms and Disclosures

Pricing and fees disclosures

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Market Data Terms of Use

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Trading Rules

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Licenses and Regulatory Disclosures

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Digital Asset Disclosures

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Privacy and Other Important Information

Privacy Policy

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Cookie Policy

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Prohibited Use Policy

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Website Accessibility Statement

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Other Products and Programs

Coinbase NFT

Terms and Conditions

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Privacy Policy

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Cookie Policy

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Content Policy

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Removals

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Cloud Tools

Terms and Conditions

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Arbitration Agreement

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Web3 Wallet

Terms and Conditions

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Legal FAQs

How are my digital assets insured?

Coinbase carries crime insurance that protects a portion of digital assets held across our storage systems against losses from theft, including cybersecurity breaches.  However, our policy does not cover any losses resulting from unauthorized access to your personal Coinbase or Coinbase Pro account(s) due to a breach or loss of your credentials. It is your responsibility to use a strong password and maintain control of all login credentials you use to access Coinbase and Coinbase Pro. Digital assets are not legal tender and are not backed by the government. Digital assets are not within scope of the jurisdiction of the Irish Financial Services and Pensions Ombudsman, nor are they subject to protection under the Irish Deposit Guarantee Scheme or Irish Investor Compensation Scheme (or equivalent schemes in other EEA states).  In case of a covered security event, we will endeavor to make you whole; however, total losses may exceed insurance recoveries so funds may still be at risk.

How are my cash balances held?

Cash balances, such as Euros, which customers store with Coinbase are held as E-Money in your Coinbase account(s).  Our E-Money services are regulated by the Central Bank of Ireland and E-Money in your Coinbase account(s) is issued by Coinbase Ireland Ltd which is an electronic money institution authorised and regulated by the Central Bank of Ireland.  E-Money is not subject to protection under the Irish Deposit Guarantee Scheme or Irish Investor Compensation Scheme (or equivalent schemes in other EEA states).

Are there any restrictions on how I can use my Coinbase account?

In the last few years, it has become increasingly common for tech companies to censor customers or close their accounts for a range of reasons (e.g., misinformation). Luckily, as a crypto business we don’t face this issue as frequently as a social network does, but we still need to set clear policies around acceptable use of our products. You can read our Prohibited and Conditional Use Policy at Appendix 1 of our User Agreement.

Who do I contact if I have a dispute with Coinbase or for other legal matters?

  • Disputes: If you would like to file a formal complaint with Coinbase, please contact us via this help page.

  • Criminal matters: Subpoenas for criminal matters can be submitted by Law Enforcement Officers via our portal at https://app.kodexglobal.com/coinbase-intl/signup?source=legal-intl.

  • Civil matters: If you are trying to serve Coinbase with official court documents, these documents must be served in accordance with local law. Our address for service is c/- Matheson, 70 Sir John Rogerson’s Quay, Dublin D02 R296.