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Self-managed | Coinbase-managed

Self-managed

Frequently asked questions regarding Self-managed Commerce

General

What is Self-managed Commerce?

Self-managed Commerce is the non-custodial Commerce offering. You have full control of your crypto balance via a 12-word seed phrase. If you lose access to your 12-word seed phrase your funds will be irrecoverable and Coinbase will not be able to recover your phrase or funds on your behalf.

What to expect with a Self-managed account:

- Available globally (except OFAC-sanctioned nations)

- Merchant controls private key (non-custodial)

- 1% transaction fee

How do I sign up for an account?

You can sign up for a Self-managed Commerce account by selecting “Get started” under the Self-managed section here. 

Which cryptocurrencies can I accept?

We currently support ApeCoin, Bitcoin, Bitcoin Cash, DAI, Dogecoin, Ethereum, Litecoin, SHIBA INU, Tether and USD Coin.

We also support MATIC, USD Coin, and Wrapped Ether (WETH) on Polygon.

How much does it cost to use Coinbase Commerce?

Coinbase Commerce charges a 1% transaction fee. For additional information, please view our Help Center article here.

Are there role permissions available to allow for multiple users to log into the same account with different credentials?

At this time, Commerce only supports one email per account.

Does Coinbase Commerce offer a sandbox/test environment?

Commerce does not offer a sandbox/test environment at this time. We recommend sending a small amount of crypto in a low cost currency like Bitcoin Cash to complete your testing. You can also view our library of short video tutorials to see how the product works.

What types of customer information can I collect?

When creating a charge/checkout, you can decide to request additional information from your customers such as name, email address, address, phone number, and more. For merchants using the API, custom key value pairs can be provided to the metadata charge object.

How can I withdraw my crypto?

You can withdraw to an external crypto address or to a linked Coinbase.com account. For withdrawal help, please view our Help Center article here. 

Withdraws in fiat to a business bank account are currently not available with a Self-managed plan. If you are interested in this functionality, you can apply for a Coinbase-managed plan here.

Withdrawing ERC20 tokens like USDC & USDT require ETH to pay network fees. For details on how to add ETH to Commerce, please view our Help Center article here. Withdrawing USDC and WETH on Polygon, require MATIC to pay network fees (you can follow the above instructions but for MATIC as the donation currency).

Coinbase-managed

Frequently asked questions regarding Coinbase-managed Commerce

No representation or warranty is made, express or implied, with respect to the future performance of any digital asset, financial instrument or other market or economic measure. Recipients should consult their advisors before making any investment decision. Coinbase, Inc. is not registered or licensed in any capacity with the U.S. Securities and Exchange Commission or the U.S. Commodity Futures Trading Commission. View our privacy policy for additional information.