Building A World Class Remote Customer Support Team

• 1min read

We recently hit 300,000 users on Coinbase, a 50% increase from the 200,000 users that we reached back in August 1st. Later that month we announced our need to grow our internal customer support team and it’s become evident that in order to build the best customer service for our Coinbase customers that we need to scour the world to find the best. As a result, we’re building a remote customer support team to accommodate our growing user base.

If you’re interested in joining our team, we’ve devised a test that is aimed at identifying those olympian, problem-solving and quick-thinking qualities. As we’re looking for the best, we’ll be interviewing only the top 5% of applicants and looking to hire in the next week. If you believe you have what it takes, upload your resume here and you can take the test here.

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Disclaimers: Derivatives trading through the Coinbase Advanced platform is offered to eligible EEA customers by Coinbase Financial Services Europe Ltd. (CySEC License 374/19). In order to access derivatives, customers will need to pass through our standard assessment checks to determine their eligibility and suitability for this product.