Several weeks ago we made ETC withdrawals available to all customers who were affected by the Ethereum hard fork. All customers with outstanding ETC balances have now been notified and the majority have withdrawn their ETC from the platform.
If you are one of the remaining customers who has not withdrawn your ETC, please do so by visiting the ETC withdrawal page. We apologize for any trouble this caused. We will endeavor to be better prepared in the event of future hard forks.
