Coinbase 徽标

许可证和披露


Coinbase, Inc. 在以下美国司法管辖区获得许可

管辖权许可证国家机构

阿拉巴马州

阿拉巴马州证券委员会汇款机构许可证,编号:509

Alabama Securities Commission RSA Dexter Avenue Building 445 Dexter Avenue, Suite 1200 Montgomery, AL 36104

阿拉斯加州

阿拉斯加州汇款机构许可证,编号:AK-MT-10088

Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th AVE, Suite 1535 Anchorage, Alaska 99501

亚利桑那

亚利桑那州汇款机构许可证,编号:MT-0928767

Arizona Department of Financial Institutions 100 North 15th Avenue, Suite 261 Phoenix, AZ, 85007

阿肯色州

阿肯色州汇款机构许可证,编号:43387

Arkansas Securities Department #1 Commerce Way, Suite 402 Little Rock, Arkansas 72202

科罗拉多州

科罗拉多州银行部门汇款机构许可证,编号:500252

Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202

康涅狄格州

康涅狄格州汇款机构许可证,编号:MT-1163082

Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800

特拉华州

特拉华州支票销售商、汇款机构许可证,编号:019214

Office of the State Bank Commissioner 1110 Forrest Avenue Dover Dover, DE 19904

哥伦比亚特区

哥伦比亚特区汇款机构许可证,编号:MTR1163082

Department of Insurance, Securities, and Banking 1050 First Street, NE, 801, Washington, District of Columbia 20002

佛罗里达州

汇款机构第二部分许可证,编号:FT230000152

Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399

格鲁吉亚

Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565

爱达荷州

爱达荷州汇款机构许可证,编号:MTL-169

Idaho Department of Finance, Securities Bureau 800 Park Boulevard, Suite 200 Boise, ID 83720-0031

伊利诺伊州

伊利诺伊州汇款机构许可证,编号:MT.0000350

Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786

爱荷华州

爱荷华州货币服务许可证,编号:2014-0087

State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309

堪萨斯州

堪萨斯州汇款机构许可证,编号:MT.0000078

Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603

肯塔基州

Kentucky Department of Financial Institutions Division of Non-Depository Institutions Mail Stop 2 SW 19 500 Mero St. Frankfort, KY 40601

路易斯安那州

路易斯安那州支票销售及汇款机构许可证,编号:1163082 路易斯安那州虚拟货币商业活动许可证,编号:1163082

Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095

缅因州

缅因州汇款机构许可证

Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 35 State House Station Augusta, Maine 04333

马里兰州

马里兰州汇款机构许可证,编号:12-1163082

Maryland Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202

密歇根州

密歇根州汇款机构许可证,编号:MT0021833

Michigan Department of Insurance and Financial Services Consumer Finance Section 530 W. Allegan Street, 7th Floor Lansing, MI 48933

明尼苏达州

明尼苏达州汇款机构许可证,编号:MN-MT-1163082

Minnesota Department of Commerce and Financial Institutions Division 85 7th Place East Suite 280 St. Paul, MN 55101

密西西比州

密西西比州汇款机构许可证,编号:1163082

Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236

密苏里州

密苏里州汇款机构许可证,编号:MO-23-9154

Missouri Division of Finance PO Box 716 301 W High St Jefferson City, MO 65102

内布拉斯加州

内布拉斯加州汇款机构许可证,编号:1163082

Nebraska Department of Banking & Finance 1526 K Street, Suite 300 P.O. Box 95006 Lincoln, NE 68508-2732

内华达州

汇款机构许可证,编号:MT11045

Nevada Financial Institutions Division 1830 College Parkway, Ste. 100 Carson City, NV 89706

新罕布什尔州

新罕布什尔州汇款机构许可证,编号:19523-MT

New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301

新泽西州

汇款机构许可证,编号:L067513

New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625

新墨西哥州

新墨西哥州汇款机构许可证,编号:1163082

New Mexico Financial Institutions Division Money Services Business Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Santa Fe, NM 87505

纽约州

纽约州汇款机构许可证,编号:MT 103755 纽约州虚拟货币商业活动公司许可证,编号:122466

New York Department of Financial Services 1 State Street New York, NY 10004-1511

北卡罗来纳州

北卡罗来纳州汇款机构许可证,编号:161420

North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603

北达科他州

北达科他州汇款机构许可证,编号:MT102790

North Dakota Department of Financial Institutions 1200 Memorial Highway Bismarck, ND 58504

俄亥俄州

俄亥俄州汇款机构许可证,编号:OHMT 104

Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215

俄克拉何马州

俄克拉何马州银行部汇款许可证,编号:OKDOB001

Oklahoma Banking Department 2900 North Lincoln Boulevard Oklahoma City, OK 73105

俄勒冈州

俄勒冈州汇款机构许可证,编号:MTX-30192

Oregon Division of Financial Regulation Licensing Section 350 Winter St., NE Room 410 Salem, OR 97301

宾夕法尼亚州

宾夕法尼亚州汇款机构许可证,编号:51015

Pennsylvania Department of Banking and Securities Market Square Plaza 17 N. Second Street, Suite 1300 Harrisburg, PA 17101

波多黎各

波多黎各汇款机构许可证,编号:TM-053

Office of the Commissioner of Financial Institutions 1492 Ponce de León Avenue, Suite 600 Centro Europa Building San Juan, PR 00907

罗得岛州

罗得岛州汇款机构许可证,编号:20203911CT

Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920

南卡罗来纳州

南卡罗来纳州总检察长办公室汇款机构许可证,编号:1163082

Office of the Attorney General Money Services Division 10000 Assembly Street Columbia, SC 29201

南达科他州

南达科他州汇款机构许可证,编号:MT.2100

South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501

田纳西州

田纳西州汇款机构许可证,编号:1163082

Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243

德克萨斯州

得克萨斯州银行部汇款机构许可证,编号:3121

Texas Department of Banking 2601 North Lamar Blvd Austin, TX 78075

犹他州

犹他州汇款机构许可证,编号:213

Utah Department of Financial Institutions 324 S. State Street #201 Salt Lake City, UT 84111

佛蒙特州

佛蒙特州汇款机构许可证,编号:100-076

Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620

弗吉尼亚州

弗吉尼亚州汇票销售商及汇款机构许可证,编号:MO-306

Bureau of Financial Institutions State Corporation Commission 1300 East Main Street, 8th Floor Richmond, Virginia 23218-0640

华盛顿州

华盛顿州汇款机构(包括货币交易平台)许可证,编号:550-MT-90174

State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501

西弗吉尼亚州

西弗吉尼亚州汇款机构许可证,编号:WVMT-1163082

West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302

威斯康星州

威斯康星州支票销售商许可证,编号:238

Wisconsin Division of Banking 4822 Madison Yards Way, North Tower, Madison, WI 53705

披露事项

阿拉斯加州

If your issue is unresolved by Coinbase, Inc., 1-888-908-7930, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

亚利桑那

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, lnc.'s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page 

https://difi.az.gov/complaint 

AZ e-Licensing Portal for filing a complaint:

AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708

Arkansas

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file the completed complaint form https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at: 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268

Colorado

MO7 Customer Notice - COLORADO MONEY TRANSMITTERS ACT https://drive.google.com/file/d/1JvjFKSxYmKZEBTzba9zppEKkV5Bc3BOU/view If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Colorado Division of Banking. The Complaint Process All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. All consumer complaints filed with the Division must be submitted in writing. You will not fill out the form online. Instead, you must download the file to your own device and edit that version. When completing the form, please provide detailed information and fill it out completely. Complaint Form (PDF) https://drive.google.com/file/d/0BzYdkXo6Bxz2RXlzZmVCR3VNM2M/view Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail. Colorado Division of Banking 1560 Broadway, Suite 975, Denver, CO 80202 Phone: 303-894-7575 Fax: 303-894-7570 E-mail: DORA_BankingWebsite@state.co.us

District of Columbia

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Department at: District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf

Florida

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at: Online: https://flofr.gov/sitePages/FileAComplaint.htm. To file your complaint, you will need to register electronically through Online Services. A valid email address is required. Florida Office of Financial Regulation - Consumer Finance 200 E. Gaines Street, Tallahassee, FL 32399-0376 850-487-9687 FL Office of Financial Regulation Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.htm

格鲁吉亚

Licensed by The Georgia Department of Banking and Finance. (Lic. # 42796/ NMLS# 1163082). If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint

Illinois

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Illinois Division of Banking at: Illinois Department of Financial and Professional Regulation Online: https://www.idfpr.com/DFI/DFIComplaintForm.asp Division of Financial Institutions Fill In and Print Complaint Form for Currency Exchange and Title Insurance https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf

Kansas

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org

Louisiana

Please note the money transmission license issued to Coinbase, Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Office of Financial Institutions. All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send to OFI (http://www.ofi.state.la.us/) by mail, email, or fax.

Please note the following disclosures associated with virtual currency:

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.

- Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

- Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

- The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.

- Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers.

- Customers should perform research before purchasing or investing in virtual currency.

- Please see Coinbase’s Global Privacy Policy, which describes how Coinbase collects, uses and discloses personal information. 

Maryland

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Maryland Department of Labor. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding [License No. 12-1163082 and NMLS ID: 1163082] by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Coinbase, Inc. may be obtained at www.nmlsconsumeraccess.org

Minnesota

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce. To make a complaint, please make a call contacting the following: Minnesota Department of Commerce 85 8th Place East, Suite 208 Saint Paul, MN 55101 (Local) 651-539-1500 (Complaints) 651-539-1600

Please note the following disclosures associated with virtual currency: 

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.

Mississippi

The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/

Nevada

Coinbase, Inc. is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by Coinbase.

If you have a question or complaint, please first contact the consumer assistance division of Coinbase at https://help.coinbase.com or (888) 908-7930, or at its mailing address: 1350 Ave of the Americas, Fl 2 # 1143, New York, NY 10019. If you have an unresolved question or complaint regarding the money transmission services provided by Coinbase, you may contact the Nevada Department of Business and Industry at (702) 486-4120.

New York

Please note the following disclosures associated with virtual currency:

- Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency.

- Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

- Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.

- The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear.

- There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future.

- The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time.

- The nature of virtual currency may lead to an increased risk of fraud or cyber attack.

- The nature of virtual currency means that any technological difficulties experienced by Coinbase may prevent the access or use of a' customer’s virtual currency.

- Any bond or trust account maintained by Coinbase for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc.'s money transmission activity, you can direct your complaint to the New York State Department of Financial Services at: Online: https://www.dfs.ny.gov/complaint DFS consumer complaints email: consumers@dfs.ny.gov Toll Free: 800-342-3736 Fax: 212-480-6282 Paper complaint forms can be mailed to the Department of Financial Services, Consumer Assistance Unit, 1 State Street, New York, NY 10004 or to the Department of Financial Services, Consumer Assistance Unit, 1 Commerce Plaza, Albany, NY 12257.

North Dakota

Coinbase, Inc. is licensed by the North Dakota Department of Financial Institutions as a money transmitter. If you have a question or complaint, please first contact the consumer assistance division of Coinbase at https://help.coinbase.com or (888) 908-7930, or at its mailing address: 1350 Ave of the Americas, Fl 2 # 1143, New York, NY 10019. If you have an unresolved question or complaint regarding the money transmission services provided by Coinbase, you may contact the North Dakota Department of Financial Institutions at (701) 328-9933.

Please note the following disclosures associated with virtual currency: 

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.

Rhode Island

Please note the following disclosures associated with virtual currency: 

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

- Coinbase charges a Coinbase Fee when you buy, sell, or convert cryptocurrencies. The Coinbase Fee may be discounted based on the payment method you select. For transactions involving cryptocurrency valued under $200, the Coinbase Fee will not exceed $10. For all other transactions, the Coinbase Fee will not exceed 6% of the USD value of the cryptocurrency. Despite these maximums, the Coinbase Fee you will actually pay (which will not exceed the maximum) is calculated and displayed to you at the time you place your order and may be determined by a combination of factors, like your selected payment method, the size of the order, market conditions, and/or jurisdictional location.

Tennessee

Coinbase, Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please click HERE https://www.tn.gov/content/tn/tdfi/mortgage-consumer-lending/money-transmitter/mt-listing.html or visit the NMLS Consumer Access website HERE https://www.nmlsconsumeraccess.org/Home.aspx/MainSearch.

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, please direct your complaint to: https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html or call the Tenneessee Department of Financial Institutions at 1-800-778-4215

Texas

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, please direct your complaint to: https://www.dob.texas.gov/money-services-businesses/how-file-complaint

Virginia

Coinbase, Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).

Washington

If you have a complaint, please contact Coinbase, Inc. at 1-888-908-7930 or https://help.coinbase.com/en/contact-us. If you still have an unresolved complaint regarding Coinbase, Inc. money transmission activity, you may file it by contacting the Washington Department of Financial Institutions at https://dfi.wa.gov/consumers/money-services-complaint

Coinbase Custody Trust Company, LLC

Coinbase Custody Trust Company, LLC is chartered as a limited purpose trust company by the New York State Department of Financial Services to engage in virtual currency business. 

If you have a complaint, please contact Coinbase Custody Trust Company, LLC at: 1350 Ave of the Americas, Fl 2 # 1143, New York, NY 10019, via email at institutionalcomplaints@coinbase.com or by telephone at (646) 760-6195.  

If you still have an unresolved complaint regarding Coinbase Custody Trust Company LLC’s virtual currency activity, you can direct your complaint to the New York State Department of Financial Services online at https://www.dfs.ny.gov/complaint, via email at consumers@dfs.ny.gov, or by telephone at (800) 342-3736. A complaint can also be mailed to the New York State Department of Financial Services’ Consumer Assistance Unit at 1 State Street, New York, NY 10004, or at 1 Commerce Plaza, Albany, NY 12257.

LMX Labs, LLC

LMX Labs, LLC is registered as a designated contract market with the U.S. Commodity Futures Trading Commission.