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Senior Product Manager, Operations

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At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We’re looking for a product manager to help Coinbase scale our operations and expand globally! This role will sit between business and engineering organizations, acting as the voice of both internal and external customers and a leader of our products built on enterprise-level platforms.

In this role, you will be responsible for building cross-functional capabilities to help improve and scale our global operations, ranging from conventional areas like marketing / sales to more unconventional areas like crypto asset risk management. You will partner with various teams across Coinbase and the Group Product Manager to identify problems, develop requirements, and work with an engineering team to ship solutions that will immediately help businesses and customers use crypto all around the world.

As with all product managers, you will need to be excited to continue developing a healthy mix of product, process, design, analytical, and technical skills to deliver simple and intuitive products. For our team, you will also need to have a passion and interest for operations and systems thinking.

What you’ll be doing (ie. job duties): 

  • Learn about one or more critical operations within Coinbase.
  • Develop both business and technical documentation to communicate decisions and status.
  • Identify pain points and opportunities for technology to drive improvements.
  • Work with one or more engineering teams to develop requirements and ship solutions to help internal and external customers use crypto.
  • Partner with operations teams to implement changes and gather feedback.
  • Develop metrics to measure performance and impact of our operations.

What we look for in you (ie. job requirements): 

  • 6+ years of experience in product management ideally a focus on operations
  • Passion for product management and solving problems with technology.
  • Customer obsession and ability to empathize with a wide range of businesses and customers.
  • Excellent written and verbal communication.
  • Strong quantitative aptitude.
  • Interest / aptitude for scaling processes and operations.
  • Interest / aptitude for systems-thinking and engineering.

Nice to haves:

  • Degree in Business, Computer Science, Electrical Engineering, Economics, Mathematics, or related field.
  • Knowledge and passion about crypto / web3.
  • Experience in financial services
  • Experience developing quantitative models / metrics for a process.
  • Salesforce expertise.
  • Working knowledge of applications such as Snowflake, Tableau, Looker, and Jira.

Job #: P61494

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)).

Pay Range:
$161,500$190,000 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    

 

Benefits at Coinbase
  • Medical Plan, Dental and Vision Plan with generous employee contributions
  • Health Savings Account with company contributions each pay period
  • Disability and Life Insurance
  • 401(k) plan with company match
  • Wellness Stipend
  • Mobile/Internet Reimbursement
  • Remote-First Stipend
  • Connections Stipend
  • Volunteer Time Off
  • Fertility Counseling and Benefits
  • 18 weeks paid Parental Leave
  • The option of getting paid in digital currency

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