Engineering Manager II, Onboarding, Enterprise Apps

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We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Coinbase has an exciting Engineering Manager opportunity to join the Customer Experience Platforms Engineering team and lead the Onboarding engineering sub-team. This experienced leader will manage an Agile engineering team of 8 engineers, focused on leading the tactical execution of our institutional onboarding back-office agent tooling qtr by qtr. The scope of work is focused on reducing time to onboard by identifying manual touch points and driving automation improvements. You are responsible for maintaining and growing our engineering team, leading development of both 3rd party SaaS applications and custom applications, up-leveling our engineering maturity, ensuring the platform architecture can scale to an enterprise model, and maintaining security best practices. The ideal candidate will have significant previous experience in building both custom cloud applications and SaaS applications including Salesforce, and a desire to help expand this team’s engineering capabilities beyond SaaS based development. You must demonstrate clear passion about transforming technology into critical business value. You will synthesize a product vision into key technical decisions and partner with multiple business units and engineering teams to buy, build, launch, and scale platforms.You will report to the Sr. Manager of Customer Experience Platforms, and be part of the larger Coinbase Customer Experience Organization.

What you’ll be doing (ie. job duties):

  • Manage a growing team of Engineers and Systems Analysts to deliver fit-for-purpose solutions against the product backlog of requirements and functional capabilities
  • Partner with your direct’s on impactful career development plans with consistent mentorship to level up their engineering ability
  • Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms.
  • Responsible for hands-on development of key features as well as code quality and code reviews of the team
  • Lead the product and the platform - from technical design and development to the support and maintenance of it. We call it the PLAN, BUILD, and RUN model
  • Responsible for production metrics and meeting production SLAs
  • Responsible for all engineering practices in your team: 
    • CI/CD
    • Product Quality
    • Technical Debt Management
    • Agile Maturity
  • Provide executive updates to a diverse set of stakeholders
  • Architect technical solutions that span multiple platforms beyond their core skill sets
  • Balance need for functional and nonfunctional requirements (availability, scalability, security, performance, etc.)
  • Work closely with the Security teams to identify and implement unique security requirements relevant for the Coinbase business model
  • Work closely with the Business Unit Engineering teams to understand, document and integrate the customer Blockchain implementation with back-office Enterprise Applications

What we look for in you (ie. job requirements):

  • 8+ years hands-on software development experience on AWS and the ecosystem of technologies, with 2 years as Tech Lead
  • 2+ years hands-on development experience on Salesforce and the ecosystem of technologies
  • At least 2 years of people management experience leading a team of 5 or more full time employees
  • Experience with integration of large systems and custom products
  • Clear communication and orchestration of technical resources
  • Unique background in programming in functional and/or object oriented programming languages like Apex, Java, Scala, Ruby and Golang.
  • Natural curiosity to learn and understand different architectures, technologies and functional domains
  • Working knowledge of Jira, Jenkins, GitHub and overall Devops experience
  • Proven ability to build order out of chaos, with minimal guidance
  • Salesforce Certifications: Certified Platform App Builder, Platform Developer I 

Nice to haves:

  • Bachelor’s degree in Computer Science, Computer Engineering or a related field
  • Salesforce Certification: Salesforce Platform Developer II, Application Architect, System Architect or Certified Technical Architect
  • Offshore resource management experience

 

Sound cool? Let's work together.


Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $188,275 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

 

PID=P30163

Please note that for employees based in the US, Philippines, Canada or Singapore, if your role requires you to be present in a Coinbase office or if you choose to be physically present in a Coinbase office or sponsored location, you will be required to be fully vaccinated from COVID-19 (as defined by applicable law).  If you receive an offer, you will receive additional information about the grounds and process for an exemption.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

 

Benefits at Coinbase
  • Health, Dental, and Vision insurance covered at 100% for employees and 80% for dependents
  • HSA plan with company seed
  • Disability and Life Insurance
  • 401(k) plan with company match
  • $260 monthly Commuter Benefit
  • Monthly Gym Benefit
  • Volunteer Time Off
  • Fertility Counseling and Benefits
  • Learning and Development stipend
  • 18 weeks paid Parental Leave
  • Meals and Snacks provided onsite
  • The option of getting paid in digital currency

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