Sr. SW Engineer, CX, Enterprise Apps

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Coinbase has built the world's leading compliant cryptocurrency platform serving over 68 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

What you’ll be doing (ie. job duties):

  • Supporting our end users through the various Production support intake channels, identifying and resolving issues, and providing premier customer experience.
  • Hands-on configuration in SFDC Sales Cloud and Service Cloud, complex APEX code and configuration, Flows, Customer/Partner communities set up, and creation/maintenance of lightning components. 
  • Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms(availability,scalability, security, performant, etc.), as well as solutions that span beyond your core skillset. 
  • Well versed for all engineering practices: 
    • CI/CD
    • Product Quality
    • Technical Debt Management
    • Agile Maturity
  • Work closely with the Security teams to identify and implement unique security requirements relevant for the Coinbase business model
  • Dotted line management of managed services resources, comfortable with delegating and providing guidance, and ramping up new resources. 
  • Be able easily put on your BSA hat if needed

What we look for in you (ie. job requirements):

  • Minimum of 5+ years of Salesforce application development experience
  • Minimum of 2+ years with at least 1 of the following languages: Java, Go, Python
  • Expert in Lightning, Apex, VisualForce, SOQL/SOSL, and Javascript
  • Experienced with Salesforce SOAP API, REST API, and BULK API
  • Working knowledge of Jira, Copado (or similar tool), GitHub and overall Devops experience
  • Excellent verbal, written, communication, interpersonal and presentation skills
  • Demonstrated ability to create order out of chaos, with minimal oversight
  • Passion for technology, industry research and enjoys solving business problems

Nice to haves:

  • Bachelor’s degree in Computer Science, Computer Engineering or a related field
  • Salesforce Certified Platform App Builder and/or Platform Developer 1 or 2
  • Scrum Master Certification

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Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.

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