Senior Manager of Recruiting Coordination Ops

Back to All Jobs

Coinbase has built the world's leading compliant cryptocurrency platform serving over 73 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

The Candidate Experience Team is a highly impactful group of managers, leads, and coordinators that leads candidate interactions across the entire company. The CE Team is a strategic and important support partner to the following stakeholders: Talent Strategy & Operations, Recruiting, People Operations, Learning & Development, and all non-technical and technical business functions. The Senior Manager of Global Candidate Experience will partner directly with the Director of Business Recruiting, effectively building out and executing our talent acquisition strategy and operations across all candidate touchpoints.

What you’ll be doing:

As the Senior Manager of Recruiting Coordination Ops, your ultimate goal will be identifying ways to provide a best-in-class candidate experience and interview process across all touch points of the candidate lifecycle. Your leadership and strategic thinking will help scale and streamline our recruitment processes, improve candidate experience, and will provide metrics and analysis on efficiency. Your scope includes managing a globally distributed and high performing team of managers, leads, and recruiting coordinators – supporting all business functions globally. We are expanding rapidly, so experience scaling distributed and international teams will be key. Your scope will also include owning forecasting demand and capacity planning, all scheduling and coordinating activities, and developing your team members so each teammate is fully trained, utilized, and developing in their career growth. 

This role requires someone who can drive operational efficiency through innovative tooling, process improvements, and load balancing, all within a fast-paced and highly demanding environment. The most successful candidates will be strategic thought-partners in collaboration with other recruiting leaders in support of long-term company expansion and growth. The ideal candidate for this role is someone who is a builder, thrives in a learning environment and is excited about building and optimizing processes across a global team.

What we look for in you: 

  • 10+ years experience scaling and streamlining recruitment process, candidate experience, and metrics and analysis on efficiency
  • 5+ years in management positions
  • 2+ years managing managers across multiple continents
  • Ability to design, build, launch and maintain processes, programs, and tools/systems that optimize for speed and candidate experience
  • Proven track record driving change management within a team and across a company
  • Analytics depth to assess progress internally and report on progress externally
  • Strong history of growing and developing teams: Hire, coach, develop, and inspire a global team of individual contributors, leads, and managers by defining career growth paths, scope, and overall vision

At Coinbase, we are direct and succinct, we have a bias for action, we act like owners, and take extraordinary measures to hire top talent in every seat. Please read about how we treat each other and operate by reading through our cultural tenants here. We look forward to hearing from you!

ID: R23100

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ for additional information or to request accommodations.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.