Business Continuity and Resilience Manager

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Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

Read more about our values and culture here.

Coinbase is looking for a motivated Business Continuity and Readiness Manager to drive the company's global business continuity management and disaster recovery program and integrate processes into teams across the company. This position will be responsible for organizing and maintaining the global business continuity and disaster recovery program to ensure our teams, products, and technology platform are prepared to respond to a business impacting event. We're looking for somebody who is passionate about business resilience, a natural project manager, and is knowledgeable and driven to implement a robust program at a rapidly growing company. This person will have a passion for technology, experience with complex systems, and can demonstrate experience in business continuity and disaster recovery.

What you’ll be doing (ie. job duties):

  • Responsible for creating and maintaining business impact assessments, planning, and coordinating drills.
  • Implement our BCM framework to assist the business in identifying risks.
  • Identify critical systems and operations that are crucial to the continued business operations in the event of a disaster.
  • Work cross functionally with leadership, Security, IT, Infrastructure, and Engineering teams to coordinate and lead Disaster Recovery exercises, identify and prioritize remediation, and track completion.
  • Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvements.
  • Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps.
  • Maintain compliance with all standards, regulations, and requirements.
  • Acquire and maintain current knowledge of international laws and country-specific nuances that can impact program implementation.
  • Conduct training with business units to test operational resilience of programs.
  • Create reports as needed for different levels of leadership, covering all aspects of BCP and DR.

What we look for in you (ie. job requirements):

  • Leadership with 5-7 years of experience in business continuity, disaster recovery, or related risk assessment and remediation at a technology or fintech company.
  • Strong technical aptitude with project management skills, capable of learning emerging products and creating plans to support the business.
  • Experience with AWS-built environments, SaaS provider architecture, and cloud based disaster recovery methodology.
  • Outstanding communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reports.
  • Finely tuned ability to risk rank multiple high priority items and advocate successfully for technical teams.
  • Experience in defining, implementing and ensuring risk-based standards, processes and procedures for responding to disruptions in business or IT operations.
  • Comfortable working in a fast paced environment while still meeting deliverables.

Nice to haves:

  • Business Continuity Certification (CBCP, MBCP, BCCE, etc.)
  • Knowledgeable and experienced in crisis management best practices. 
Benefits at Coinbase
  • Health, Dental, and Vision insurance covered at 100% for employees and 80% for dependents
  • HSA plan with company seed
  • Disability and Life Insurance
  • 401(k) plan with company match
  • $260 monthly Commuter Benefit
  • Monthly Gym Benefit
  • Volunteer Time Off
  • Fertility Counseling and Benefits
  • Learning and Development stipend
  • 18 weeks paid Parental Leave
  • Meals and Snacks provided onsite
  • The option of getting paid in digital currency
  • 7 year post termination option exercise window (for employees who stay 2 years or more) vs. the industry standard 90 days