SIM-Swaps and Other Attacks
Even if you don’t receive any phishing emails or extortion attempts resulting from the Ledger breach, the exposure of your personal information does put you at risk for other attacks, including SIM-swaps and increased targeting of your other exchange accounts and cryptocurrency holdings.
To help keep your Coinbase account(s) secure, we strongly recommend implementing the following steps:
Be on the lookout for targeted phishing emails claiming to be Coinbase. Please see our
help article
for more information about recognizing Coinbase-related phishing attempts.
Check your email at haveibeenpwned.com* or a similar third-party data breach monitoring site and ensure that you’re using strong, unique passwords for any account or email address that has been exposed in a previous breach.
Enable the strongest form of 2-step verification available to you for both your Coinbase account and your email. Please see our
2-step verification
help article for available options.
Set up a
Vault Wallet
to securely store your long-term holdings.
Check your Coinbase and email activity history often for any events that you do not recognize.
Additional security tips:
Create a strong unique and complex password for your email and Coinbase accounts (use a password that is long and random, stored in a password manager like 1Password or LastPass.)
Contact your mobile carrier and ask them about additional security measures you can put in place for your mobile device.
Regularly update your browser, phone, and computer to the latest versions to ensure you have applied all available security patches.
Read our
security tips and best practices
help article.
As a reminder, Coinbase Support will never call you directly, ask for remote access to your computer, ask you to send digital currency to an external address or ask for your security codes and passwords.
If at any time you believe your Coinbase account was compromised, see our account compromise help article to disable your account.
*This is a third-party website.