Tip 3
All support communications with Coinbase must be initiated by you. Coinbase does not make outgoing calls.
Coinbase phone support does not make outgoing calls. Scammers may spoof the caller ID of Coinbase’s real support phone number and call you directly with what appears to be our number. If someone calls you claiming to be from Coinbase Support, even if it’s from our legitimate number, they are spoofing the phone number and are trying to scam you.
It is unfortunately common that a fraudster claiming to be from Coinbase would know some of your information, but this is not evidence that he or she represents us. Cybercriminals share information online, and yours may have been part of a data breach unrelated to Coinbase. You can check on haveibeenpwned.com to see if your email was leaked as part of a prior data breach. If your email has been compromised, we strongly suggest that you change the email address on your Coinbase account to a new email address.